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NEW: PlayerIQ PWA — fully branded guest app, no app store approvals, no developers.

How Can We Help You?

Our support team is here to help. Submit a ticket and we'll get back to you as soon as possible.

Submit a Support Request

Include any error messages, screenshots, or steps to reproduce the issue.

Support Request Submitted!

Ticket Number:

Submission Error

Phone Support

For urgent issues:

1-855-838-3999

Monday - Friday, 9am - 5pm PST

Email Support

Send us an email:

support@strategy9.com

We typically respond within 24 hours

NEW • Voice Campaigns

Your SMS Provider Won't Let You Say "$50 Free Play."

Voice Campaigns can. No carrier restrictions. No registration. $0.02 per call.

Send personalized AI voice calls to your players in English or Spanish. Say exactly what you mean — free play amounts, prize details, event invites — all the things SMS carriers block.

  • No carrier filtering: say "free play," "$50," "win," "casino" — anything goes.
  • AI voices, English & Spanish: natural, on-brand, indistinguishable from a human.
  • No 10DLC headaches: no carrier registration, no campaign approval, no waiting weeks to send.
  • $0.02 per call: track pickups, hangups, and DTMF responses — all back in PlayerIQ.

Built on PlayerIQ. SOC2 Type 1 certified. Already in production at 70+ properties — voice is live today.